Terms of Service

The terms and conditions governing your use of our website and services.

Last updated: 3 August 2025

These Terms of Service ("Terms") govern your use of the Masterful Software website and services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

Definitions

"Service" refers to the Masterful Software website and any software development services we provide.

"User," "you," and "your" refers to you, as the user of the Service.

"Company," "we," "us," and "our" refers to Masterful Software.

"Content" refers to text, images, or other information that can be posted, uploaded, linked to, or otherwise made available by you.

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using this website's particular services, you shall be subject to any posted guidelines or rules applicable to such services.

Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Masterful Software's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display (commercial or non-commercial)
  • Attempt to decompile or reverse engineer any software contained on Masterful Software's website
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Masterful Software at any time.

Services

Masterful Software provides custom software development services to small and medium enterprises. Our services include but are not limited to:

  • Custom software development
  • Web application development
  • Business process automation
  • CRM and sales system development
  • Data analytics and business intelligence solutions
  • System integration services
  • Technical consulting and support

All services are provided subject to separate service agreements and project-specific terms that will be provided to clients.

User Responsibilities

When using our website and services, you agree to:

  • Provide accurate and complete information when contacting us
  • Use the website and services only for lawful purposes
  • Not attempt to gain unauthorized access to our systems
  • Not interfere with or disrupt the website or services
  • Not use the website to transmit any harmful, offensive, or inappropriate content
  • Respect intellectual property rights
  • Comply with all applicable laws and regulations

Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Masterful Software and its licensors. The Service is protected by copyright, trademark, and other laws.

For custom software development projects, intellectual property rights will be governed by the specific terms outlined in individual service agreements.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your personal information.

Disclaimers

The materials on Masterful Software's website are provided on an 'as is' basis. Masterful Software makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Masterful Software does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall Masterful Software or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Masterful Software's website, even if Masterful Software or a Masterful Software authorized representative has been notified orally or in writing of the possibility of such damage.

Accuracy of Materials

The materials appearing on Masterful Software's website could include technical, typographical, or photographic errors. Masterful Software does not warrant that any of the materials on its website are accurate, complete, or current. Masterful Software may make changes to the materials contained on its website at any time without notice.

Links

Masterful Software has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Masterful Software of the site. Use of any such linked website is at the user's own risk.

Modifications

Masterful Software may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms of Service.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.